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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Travel Proxy

August 1, 2025

5  out of  5
rating by Travel Proxy
"Charles and the team at DJ Motley went above and beyond the call of duty for me recently and I just had to share it with the world. After a “qualifying life event” chase helped me rapidly and frugally reinstate my home and auto insurance. Chase heard my unique needs and offered solutions without hesitation and most importantly without judgement. Friendly people and great disposition on the phone all around!"
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Krystal Hinton

July 31, 2025

5  out of  5
rating by Krystal Hinton
"Recently filed a claim to have my roof repaired and State Farm was easy to work with through the process. DJ and his staff made themselves available to answer all my questions. Thanks DJ, Chase, and the State Farm Family. I appreciate you."
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Scott Hinton

July 31, 2025

5  out of  5
rating by Scott Hinton
"Love the service and the knowledgeable staff here. They really go above and beyond for you!!!"
We responded:
"Thanks for the 5 stars Scott, we appreciate it!"
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Lea Kay

July 31, 2025

5  out of  5
rating by Lea Kay
"I love the people that work here, they are amazing and can help you with pretty much anything you need for your house/car/life policy."
We responded:
"We love helping our customers plan for the unexpected. We appreciate the 5 stars Lea!"
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Mary Cotton

July 29, 2025

5  out of  5
rating by Mary Cotton
"James was the representative that assisted me with purchasing another home insurance policy. He extremely helpful!!! He went above and beyond and provided me excellent service!"
We responded:
"Thank you for the 5 stars Mary, we appreciate the positive feedback!"
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ralph criss

July 28, 2025

5  out of  5
rating by ralph criss
"I had a great experience getting set up with State Farm working with Mel Hegwood. He set me up with everything I need and made it easy to understand while also getting me the best rate I could find. I would highly recommend going through State Farm and using him as your agent, he works hard and is dedicated to providing you with the best experience with Insurance."
We responded:
"We try to make the process of switching over to State Farm as easy as possible. We appreciate you letting us handle your insurance needs!"
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Neeraj Agrawal

July 28, 2025

5  out of  5
rating by Neeraj Agrawal
"I had great experience with Mel Hegwood. He put in extra effort to find the best recommendation for home policy. Highly recommended."
We responded:
"We appreciate the 5 stars Neeraj and happy to be able to help with your homeowners insurance!"
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Richard Green

July 27, 2025

5  out of  5
rating by Richard Green
"Great insurance. Very helpful to me."
We responded:
"Thank You for the 5 stars Richard!"
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Marcia Smith

July 24, 2025

5  out of  5
rating by Marcia Smith
"James was AMAZING helping me get a vehicle added to my policy went very smooth I just love how nice all the staff is when I call"
We responded:
"We try to give the best customer service in every interaction with our customers. We appreciate the great review Marcia!"
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Carroll Koon

July 24, 2025

5  out of  5
rating by Carroll Koon
"My agent Mel did a fantastic job of getting me the insurance I need for my cars, home, and RV. They bundled it nicely and gave me a good price. Give Mel a call if you need help with your insurance."
We responded:
"Thanks for the 5-star review Carroll, Mel does a great job at ensuring the process of insurance is an easy one for our customers!"
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Chantay Lewis

July 24, 2025

5  out of  5
rating by Chantay Lewis
"We were looking for some car and rental insurance on a retirement budget. My niece asked me to try her insurance company State Farm. I call and talk with Mel who was very helpful and understanding also answered all our questions.If you are looking for some great insurance then give Mel a call at State Farm Insurance."
We responded:
"We love seeing the great feedback from our customers and we Thank You for taking the time to do a review!"
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David Yarberry

July 24, 2025

5  out of  5
rating by David Yarberry
"DJ and Team have been great!!! I moved my house, cars, and boat coverages to State Farm. The pricing and quality of service has been exceptional."
We responded:
"Thank you David for the 5 stars, we love helping our customers with their home and auto insurance needs!"
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Amber Baker

July 24, 2025

5  out of  5
rating by Amber Baker
"DJ and his wonderful staff have been there for us over the last 7 years. I've never been disappointed or discouraged. They are all so wonderful in helping with our insurance needs and I couldn't be more proud to call them our insurance agents. They are like family to us."
We responded:
"We appreciate you choosing us to take care of your insurance needs for so many years, we really do appreciate it!"
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Molly McGuffey

July 24, 2025

5  out of  5
rating by Molly McGuffey
"James @ DJ Motley State Farm Insurance has been a great agent for us! He's punctual, thorough, consistent, and very professional! Definitely recommend having James as your agent!"
We responded:
"James does a great job helping customers with the process of insurance and getting the best rate possible. Thank You for the 5 stars!"
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Jessica Sowell

July 24, 2025

5  out of  5
rating by Jessica Sowell
"DJ Motley and his team were super helpful, friendly, and so very easy to work with concerning our insurance needs. I would highly recommend DJ Motley for all insurance needs."
We responded:
"Thanks for the 5 stars Jessica and happy to help save you from Progressive!"
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Traci L.

July 23, 2025

5  out of  5
rating by Traci L.
"I would give this team 100 stars if I could! My vehicle was recently totaled due to an accident caused by another State Farm insured driver, running through a red light. It happened on 7/9, the police report wasn't available until 7/14, but rental wasn't available until 7/17. Once my car was deemed a total loss, I was notified that I only had the rental for 3 days. I was also given 2 different figures for the value of my car by the SF Total Loss Claims Dept. and could not get a response from them for a couple days. It was starting to look like I would barely get enough for a decent down payment, much less sales tax on another vehicle. Let me tell you, Ms. Tammy turned on her "mom" voice, suited up and went to bat for me! The rental was covered for 7 additional days and the value for the total loss was paid at the higher rate. I will be able to cover my down payment and sales tax for a car equivalent to what I had before. I cannot say enough about Tammy and everyone I spoke to during this process! They were all so nice and helpful, making sure things kept moving forward and I was not bogged down with trying to resolve these issues myself! Thank you all for your AMAZING customer service, you're the best!!"
We responded:
"Thank you Tracey for the amazing review! 😃 I appreciate you picking my State Farm office in Benton to handle your home and auto insurance."
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John Criss

July 23, 2025

5  out of  5
rating by John Criss
"I highly recommend Mel Hegwood for all your insurance needs. He is very professional. He goes out of his way to make sure you have the appropriate coverage while saving you as much money as possible."
We responded:
"Thanks for the 5 stars John we appreciate it!"
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Olivia Harris

July 22, 2025

5  out of  5
rating by Olivia Harris
"Mel Hegwood at the DJ Motley Agency was fantastic to work with! He helped us get a lower rate on both our home and auto insurance, and he really took the time to make sure all our needs were met. He made the switch to State Farm super easy and stress-free. Highly recommend reaching out to Mel if you’re looking for great service and better rates!"
We responded:
"Thank You for the great feedback Olivia on Mel and our office! We appreciate you choosing our agency."
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Keaton Grifford

July 21, 2025

5  out of  5
rating by Keaton Grifford
"James on DJ Motley’s team was great, he did what I needed is less than 15 mins and got me on my way!"
We responded:
"Thanks for the 5 star feedback, our office tries to make insurance an easy process for everyone one of our customers!"
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missy white

July 15, 2025

5  out of  5
rating by missy white
"James Wright is eager to meet your needs and will talk details with you about what plan is best to meet your needs"
We responded:
"Thanks for the 5 stars Missy and the great feedback!"
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Rebekah Bearden

May 31, 2025

5  out of  5
rating by Rebekah Bearden
"Five stars for sure!!! If could would give Braden 1,000 stars. This man went above and beyond to help us out. We lost our home to a fire on anniversary of our son’s murder. We are struggling so hard emotionally. Thankful everyone made it out. Our memories all we have. Even though our home insurance is with another company (won’t be this round). Braden looked for us a bed for my daughter who was in house when fire started. He answered every call and helped me through how to handle the insurance company. When we get new home definitely bundling home. Couldn’t ask for a more caring agent that puts you first. Words can’t express my gratitude enough."
We responded:
"We strive for the best experience with every customer and happy to see the 5-stars!"
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Richard Byerly

May 30, 2025

5  out of  5
rating by Richard Byerly
"I have had state farm for many years in Texas. Always, I have I had great service. Contacted Braden here in Arkansas, and he made my transition smooth and painless. He even saved me a couple bucks. Jake who? Braden is the right agent for the job."
We responded:
"Thanks for the 5 stars Richard!"
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Mark Meyer

May 29, 2025

5  out of  5
rating by Mark Meyer
"I Cannot express enough how helpful Tammy has been with my recent total loss claim. She has been with me every step of the way, ensuring everything I needed was taken care of in a timely manner. Without her, this process would have been a struggle, but she made sure that I was good to go in all aspects. She is a true advocate for the customer, and treated me with kindness and patience at every turn. Thank you Tammy!!"
We responded:
"Mark Thank You for the kind words. I appreciate you letting us take care of you and your family!"
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Logan Williams

May 23, 2025

5  out of  5
rating by Logan Williams
"I appreciated the drop in my insurance that James was able to help provide me with, when insuring my wife’s new mom car! Thanks DJ Motley State Farm Team!"
We responded:
"We appreciate the 5 stars Logan!"
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Shannon Hutchens

May 22, 2025

5  out of  5
rating by Shannon Hutchens
"This office was so friendly. I was greeted when I entered. Braden was so helpful and informative. He answered several questions that I had. I’m glad I switched to State Farm. Thanks for the great service."
We responded:
"We appreciate you choosing our State Farm office for your insurance needs!"